Ordering Terms

By ordering through JustSwimmingCaps.com you understand and agree to abide by the terms and conditions detailed within it.

The Buyer shall indemnify and hold harmless the Producer from any and all loss, cost, expense and damages on account of any and all manner of claims, demands, actions and proceeding that may be instituted against the Producer on grounds alleging that the said printing violates any copyright or any proprietary right of any person, or that it contains any matter that is libelous or scandalous, or invades any person’s right to privacy or other personal rights, except to the extent that the Producer has contributed to the matter. The Buyer agrees to, at the Buyer’s own expense, promptly defend and continue defense of any such claim, demand action or proceeding that may be brought against the Producer, provided that the Producer shall promptly notify the Buyer with respect thereto, and provided further that the Producer shall give to the Buyer such reasonable time as the exigencies of the situation may permit in which to undertake and continue the defense thereof.

Returns & Refunds

Due to the customised nature of the products we sell, we cannot accept returns or exchanges of any items. Only in the event that the product is materially flawed, defective or misprinted will a replacement or credit note be provided.

In the event of problem contact through our website must be made within 24hrs of receipt of your product. All claims must be settled within 30 days of the initial complaint.

Note, Light and florescent coloured latex/silicone can be discoloured due to high copper and chlorine levels present in pool water and hair products. Refunds or returns are not given in these cases.

Print colours are subject to variation and unless specified by Pantone number it is subject to acceptance on the PDF proof provided during the ordering process.

Shipping Terms

We are not responsible for delays in delivery by any of the carriers we use.

We are not responsible for courier broker charges or delays as a result of customs for cross border shipments.

We are not responsible for customs and duty charges applied by your government when the products enter your country, this does not apply to the UK and Australia.

Get in Touch

Please leave us your details together with your enquiry and we will get back to you as soon as we can.

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